Zone Face Lift Rose and Frankincense Facial Oil

If you are not happy with the condition of your product, Please contact laura@queenbeebeautiful.com and you will be issued with a full refund or the product replaced free of charge. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

This policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.

Refunds (if applicable)
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact laura@queenbeebeautiful.com

Exchanges (if applicable)
If you need to exchange it for the same item, send an email to laura@queenbeebeautiful.com.

Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary

If you have any queries, or would like assistance with your order, please contact laura@queenbeebeautiful.com

- Orders are usually dispatched within 72 hours of receipt of order
- If your order is not delivered within a reasonable timeframe your order will be replaced free of charge.

Shipping Rates
Free shipping on orders over £75

Free Collection from Claygate Clinic, 5-6 Sydney Terrace, Claygate KT10 0JJ

For orders less than £75 there is a £6.50 shipping charge

Orders only valid within the UK only.

 

 

Giving

With every order you place, Zone Face Lift have pledged that a tree will be planted - One order, One Tree

OneTreePlanted
To Plant a Tree with every order, Zone Face Lift have partnered with One Tree Planted, a US based non-profit organisation focused on global reforestation. Working in South America, Asia, North America, Europe, and Africa, One Tree Planted is focused on helping reforest land degraded from intensive agriculture, forest fires, and floods. By doing this they create jobs, support communities, and protect and restore habitats for biodiversity. Every tree planted benefits air, water, biodiversity, sustainability, health, and climate.

How it Works
When an order is placed with Zone Face Lift an app will automatically tally the  order to the Zone Face Lift account with OneTreePlanted - for every order you place they contribute 1 Euro which pays for the planting of 1 Tree.

To see the work One Tree Planted do click here

There is no cost to you in this program - it is a commitment to give from Zone Face Lift

One Order = One Euro Given by Zone Face Lift = One Tree

The Zone Face Lift website shows a counter from OneTreePlanted to show this program is active - and to show you how many trees have been planted.